SCN launches a National Jewish Security Operations Command Center

• Published date: 28 September 2021
• Author: OMRI NAHMIAS

"It is going to provide that centralized location that the community has been lacking in terms of instant reporting, tracking threats, tracking operational security issues and concerns," said Michael Masters, national director and CEO of SCN.

Another benefit of the new center, he said, is "ensuring coordination between the Jewish communities around the country with our law enforcement partners and with our other partners within the Jewish community. So this is really a game-changer in terms of Jewish safety and security."

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When asked what the operation was like before the launching of JSOCC and what the difference is going to be, Masters said that "we created our duty desk in 2017, and we have been developing, with key partners around the world, various proprietary technology stacks to help us deal with the threats facing the community."

He stressed that "this center integrates all of those technologies in one location. It also provides a robust single component for us to operate from – not only on a daily basis, but in the event of an incident. We have all seen the value of a unified command location during incidents where different partners can come together and work to address a crisis. And this now provides that fusion center-style command center for us."

He added that "the center provides a central location for all of our intelligence analysts to work out of, along with our operations response coordination team. Someone picks up the phone at our duty desk 24-7, 365 days a year. Every single day, they're getting reports and issues from around the country. Just this morning, we've gotten incidents from Canada, from Tennessee, from California and from Arizona."

He said that the center will also have the capacity to monitor events occurring at Jewish facilities around the country. "We are consistently identifying Jewish facilities and organizations and putting them into the system and working to monitor conditions around those facilities," he said. "We also run the national mass notification system for the Jewish community. So at a push of a button, as we identify an issue or incident, we...