Proposed Amendment To The Consumer Protection Law (Amendment no. 56)

Author:Shirly Kazir
Profession:Fischer Behar Chen Well Orion & Co

We are pleased to provide you with important recent updates from the international transport and tourism sector.

Proposed Amendment to the Consumer Protection Law (Amendment no. 56) (Cancellation of a distance sale transaction for the provision of tourism services outside of Israel), 5778-2017

Following the legal update which we sent to you in June 2018 we are pleased to report that yesterday morning the above referenced proposed amendment passed its first reading in the Knesset. Under the proposed law a dealer will be permitted to offer a consumer a non-refundable transaction for tourism services fully provided outside of Israel as follows:

  1. A transaction for which the consumer has the right to cancel in accordance with the provisions under the Consumer Protection Law 5741-1981 relating to distance sales (i.e. 14 days after the date of execution of the order and no less than seven days before the provision of the service, not including days of rest) minus the lower of either the cancellation fees at the rate of 5% of the value of the transaction or NIS 100;

  2. A transaction for the provision of a service pursuant to what is detailed herein above under item number 1, that has cancelation terms which are the same as the service provider's cancellation policy, including for a non-refundable transaction, and including the duty to disclose the applicable cancellation policy.

It was also agreed in yesterday's meeting of the Economic Affairs Committee that representatives of the various government ministries, representatives from the tourism sector, including the airlines, the Israel Association of Travel Agencies, the Hotel Association and representatives from the car sector, will work towards creating a similar arrangement also for the travel services, including flights operated within Israel, and from and to Israel, according to a similar formula - i.e. that the consumer will be offered the option to enter a non-refundable transaction subject to the above described provisions.

Our law firm is working in close cooperation with the relevant entities in order to advance this proposed law.

International Tourism - Amendment to Regulation 500(7) of the Civil Procedure Regulations 1984 - Commencing in November 2018

Following our October 2018...

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